Privacy Policy

Royal Canin Points created Royal Canin Points as a free app. This app is provided by Royal Canin at no cost and is intended for use as is.

This page is used to inform visitors regarding Royal Canin Points policies with the collection, use, and disclosure of personal information if anyone decided to use this app.

If you choose to use Royal Canin Points app, then you agree to the collection and use of information in relation to this policy. The personal information that is collected is used for providing and improving the service. Royal Canin Points will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Royal Canin Points unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using Royal Canin Points app, we may require you to provide us with certain personally identifiable information. The information that Royal Canin requests will be retained on your device and is not collected by us in any way.

Log Data

Royal Canin informs you that whenever you use this app, in a case of an error in the app Royal Canin Points collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

Royal Canin may employ third-party companies and individuals due to the following reasons:

Royal Canin wants to inform users of this app that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


Royal Canin values your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and Royal Canin cannot guarantee its absolute security.

Links to Other Sites

This app may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by Royal Canin. Therefore, Royal Canin strongly advise you to review the Privacy Policy of these websites. Royal Canin has no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

This app does not address anyone under the age of 13\. Royal Canin does not knowingly collect personally identifiable information from children under 13\. In the case Royal Canin discovers that a child under 13 has provided us with personal information, Royal Canin immediately deletes this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that Royal Canin will be able to do necessary actions.

Changes to This Privacy Policy

Royal Canin may update the Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will not notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about Royal Canin Privacy Policy, do not hesitate to contact us to:
Phone: +62 21 2932 7950
Fax : +62 21 2932 7955